Customer Service
- Privacy & Security
- Shipping & Delivery
- Returns & Replacements
- Payment Information
- State & Local Taxes
- Contact Us
- Privacy & Security
- At Fuller Brush, protecting your privacy is a priority. We will not share any of your personal information with any third parties. When you request a catalog or place an order with Fuller Brush, we ask for your name, address, telephone number, e-mail address, and credit card number (if placing an order). We use this information to fulfill your request or order and to notify you of your order status. We may also use this information to communicate fantastic offers to you or to tell you about new products and services. If you prefer not to receive this type of communication, please e-mail your request for removal to customer@fuller.com. The Fuller Brush Company places a high priority on the security of ordering online. When you place an order, your order information including your name, address and credit card number are sent encrypted utilizing Secure Sockets Layer (SSL) technology and a Secure Server ID from VeriSign. You can feel comfortable shopping with Fuller Brush.
- Shipping & Delivery
- Your order will be delivered to you within 5-10 working days from the time we receive the order. Your credit card will be billed at the time of shipment. Orders are shipped via FedEx Home Delivery, 1st Class Postal Service Mail, or Priority Postal Service Mail. The shipping and handling charge on all orders shipped within the contiguous United States, regardless of size is $7.95.
- Returns & Replacements
- Our products carry a 100% Customer Satisfaction Guarantee. If, for any reason, you are not satisfied with your purchase, you may return the merchandise for a replacement or refund. Prior to returning an item, please call Customer Service at 800-552-0499 for return instructions and a return goods authorization number.
- Payment Information
- We accept Visa, MasterCard, Discover and American Express debit and credit cards. Please be assured that our ordering systems offer complete security and privacy. If you prefer to pay by check or money order, you can place your order through a local Fuller Brush Distributor. Simply contact Customer Service at 1-800-522-0499 to find the Fuller Brush Distributor closest to you. You may also mail your order with enclosed payment to: Fuller Brush, PO Box 729, Great Bend, KS 67530.
- State & Local Taxes
- We are required by law to collect applicable state and local sales taxes on all purchases. The correct taxes (based on the shipping address) will be added to your order.
- Contact Us
- You may contact us via e-mail at customer@fuller.com. If you prefer to talk to someone directly about our products or your order, please call us toll-free at 800-522-0499.
